“Can we have a quick call”
Cue: immediate anxiety, catastrophising and Rejection Sensitive Dysphoria. 🫠
If you want to support your employees, try this instead:
👉 Provide context: why do you want to chat?
👉 Give reassurance e.g. ‘Don’t worry, it’s nothing bad!’
👉 Offer to answer questions in advance
👉 Share information beforehand (especially if it’s negative), to give us a chance to prepare and process